Privacy Policy

This Privacy Policy explains how Saudi Institute Kids collects, uses, stores, and protects personal information.

By using our website, purchasing a course, registering for a plan, or contacting us, you agree to the terms of this Privacy Policy.

1. Who We Are

Saudi Institute Kids provides online Arabic learning for children through structured lessons, practice materials, and, depending on the plan, teacher sessions.

2. Information We Collect

We may collect the following information:

Parent or guardian name
Parent or guardian email address
Phone number or WhatsApp number
Child’s name
Child’s age
Child’s gender
Country or time zone
Preferred class times
Payment and billing information
Course progress and account activity
Messages sent through contact forms, email, WhatsApp, or other communication channels

We only collect information that is needed to provide and manage our service.

3. How We Use Your Information

We use your information to:

Create and manage your account
Provide access to the course
Organise students into suitable classes or groups
Arrange teacher sessions
Contact parents or guardians about lessons, schedules, and support
Process payments and subscriptions
Send important updates about the course
Improve our website, lessons, and services
Respond to enquiries and support requests

4. Children’s Information

Because our service is designed for children, we may collect limited information about the child being registered.

This may include the child’s name, age, gender, learning level, and class availability.

This information is used only to provide the course, organise suitable groups, support learning, and communicate with parents or guardians.

Parents or guardians are responsible for providing the child’s information and confirming that they have permission to do so.

5. Payments

Payments may be processed through third-party payment providers such as Kajabi, Stripe, PayPal, or other secure payment systems.

We do not store full card details ourselves.

Payment providers may collect and process payment information according to their own privacy policies and security standards.

6. Emails and Communication

We may contact you by email, WhatsApp, or other communication methods to send:

Course access information
Lesson updates
Teacher session details
Registration updates
Payment or subscription information
Support responses
Important service announcements

You may unsubscribe from marketing emails where an unsubscribe option is provided. However, we may still send important service-related emails about your account, payment, or course access.

7. Sharing Information

We do not sell your personal information.

We may share limited information only when necessary with:

Teachers or staff who need it to deliver the service
Payment processors
Website, email, or course platform providers
Communication tools such as email, WhatsApp, Zoom, Google Meet, or Telegram
Legal or regulatory authorities if required by law

8. How We Protect Your Information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, or disclosure.

Access to student and parent information is limited to people who need it to provide the service.

9. How Long We Keep Information

We keep personal information only for as long as needed to provide the service, manage accounts, meet legal requirements, handle payments, and keep necessary records.

If you cancel your subscription or stop using our service, we may still keep certain information where required for legal, tax, accounting, or safeguarding reasons.

10. Your Rights

Depending on where you live, you may have rights over your personal information, including the right to:

Ask what information we hold about you
Ask us to correct inaccurate information
Ask us to delete certain information
Ask us to restrict how we use your information
Object to certain uses of your information
Request a copy of your information
Withdraw consent where consent is the basis for processing

To request this, please contact us using the support email provided on our website.

11. Cookies and Tracking

Our website may use cookies and similar technologies to improve the website, remember preferences, measure performance, and understand how visitors use the site.

We may also use tools such as Google Analytics, Meta Pixel, or other tracking tools to help understand website traffic and improve our marketing.

You can usually control cookies through your browser settings.

12. Third-Party Links

Our website or course may contain links to third-party websites, apps, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites or services.

13. Updates to This Policy

We may update this Privacy Policy from time to time.

The latest version will be available on our website.

14. Contact

If you have any questions about this Privacy Policy or how your information is used, please contact us using the support email provided on our website.